WhatsApp or Email
13 Jul 2021
Every so often, I have questions for my friends. I want to know how they tackle a billing issue or if have they updated their vaccine certificate with their passport numbers etc. It's easy to just open up Whatsapp and fire along.
However, I am a little more hyper-aware of people's time and attention.
Is this what I am asking them urgent? Can it wait? If it can, then I fire off an email. They can take their time to write back and I am not waiting for an answer immediately.
It just feels more calm and the right thing to do.